I require a tax invoice got the vehicle I had – how can I obtain this?
You should contact the location you rented from directly to obtain a tax invoice.
What currency can I pay in?
All charges and refunds amounts will be in AUD ($).
What does ‘Vehicle Registration Recovery Fee’ mean?
This fee covers costs related to vehicle registration and toll registration. The fee is a per day charge and is included ...
What does ‘Premium Location Surcharge’ mean?
Premium Location Surcharge reflects the additional expense of operating out of Airports and Downtown City locations. The surcharge varies depending on ...
Are there any additional charges to the rental?
Any additional charges which apply to your rental, such as Young Driver Fee, Premium Location Surcharge, Vehicle Registration Fee (VRRF), Administration ...
If I’m running late will you charge me?
We allow a 59-minute grace period in the event you're running a little behind. If you're more than 1 hour late, ...
How is the cost of rental calculated?
Our vehicle rental charges are calculated in periods of 24 hours.
Why does the price of a vehicle change so often?
Vehicle rental pricing is like airline pricing. If you book in peak periods, you'll be paying higher prices. Pricing can also ...
What is an Infringement?
An infringement is incurred when the Australian road rules are not adhered to. An infringement can be issued for speeding, red ...
Can I use a credit card up-front and then pay for the rental with cash later?
We do not accept payment by cash. Our preferred method of payment is credit card.
