FREQUENTLY ASKED QUESTIONS

Rental is vehicle hire for a period of fewer than 12 months. Any hire period longer than 12 months is considered to be a lease. With a rental, customers pick from the existing fleet of vehicles, and cannot choose a specific vehicle. It is unlikely to be a new vehicle and will have been used as a rental before the customer rents it for themselves.

Lease agreements can be offered for both brand new and used/Ex Fleet vehicles.

Customers can drive a brand new vehicle, with the peace of mind that everything is taken care of, including 24-hour roadside assistance, and access to a replacement vehicle if the original lease car has a mechanical fault or is damaged or written off in an accident.

You may choose to lease a vehicle for a minimum of 12 months, up to 48 months.

To lease a vehicle, you need to create an account. You will need your driver’s license, credit card and bank details and be able to prove you are an Australian resident. Basic criteria that will need to be met:

• 100 points of ID;
• A valid Australian (P2 or above) or equivalent international driver’s license that has not been cancelled or suspended in the past 3 years;
• Be at least 21 years old and not over 75 years old;
• Have at least 12 months driving experience;
• Not use any lease vehicle for the purpose of operating a ridesharing service;
• Not have had any criminal, alcohol or drug driving convictions in the last 5 years;
• Have not been bankrupt at any point in the last 7 years.

We recognise all current non-provisional and non-probationary Australian driver’s licences and current overseas licences. Accepted Driver’s licences must be in English with photo and produced at the commencement of the lease, and must not be expired or expire during the term of the lease. Should the valid driver’s licence be in another language or have no photo we will accept a certified translation in English or an International driver’s permit. Should the licence not have a photo, an International Driving Permit must accompany it.

Please note:

• Any vehicle that holds more than 12 people require an LR licence
• Any vehicle larger than a 3-tonne truck requires an MR licence
• Any vehicle that holds more than 21 people requires an MR licence
• Any vehicle that is a 8 tonne truck or larger requires a HR licence

A one-time charge of $395 will apply for the set-up of the lease file. Should the lease application be rejected (based on credit scoring), this charge will apply as a processing fee.

Yes, window tints may be installed on the vehicle with 30% or 50% darkness when ordered. This will be charged upon application.

Established over 30 years ago under the umbrella of Thrifty Car Rentals and re-established in 2021 as Everything Fleet, our company proudly acknowledges its history and heritage and the reputation it built for outstanding customer service and integrity.

Over the past several months we have been working hard on the evolution of our company. We’re excited to unveil to you our new name, new logo and new website as part of an extensive rebranding initiative. While this is a significant change, we want you to know, our core beliefs and outstanding customer service has not changed. We welcome you to join us on our rebranding journey as we reintroduce ourselves and begin paving the way towards a whole new mobility experience – for our clients, our community and for ourselves.

We fully embrace the fact we’re different – because it’s made us better.