- Call our Roadside Assistance number – we provide access to Roadside Assistance for all customers.
- If your breakdown is caused by vehicle malfunction, we’ll cover the costs, even if the vehicle needs to be towed.
- Any other call-outs, caused by error or driver negligence are classified as Non-Standard Roadside Assistance. The costs for these ‘call-out’ events are charged against the Rental Agreement.
- If you need towing or replacement keys, these incur extra costs based on the make/model of the vehicle, so are charged in addition to our call-out fee.
- If you have lost the keys, you may have to pay for rental until a new set is made available.
- If you have locked the keys in the vehicle, Roadside Assistance will be able to help you, but you will be charged for this service.
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