What makes your vehicle subscription different to other providers?
Unlike other vehicle subscription providers, we own the vehicles you subscribe to. This will ensure a transparent and effortless transaction. We ...
I have questions about a vehicle that isn’t listed – how do I find the information?
If you cannot find the information you are seeking, please contact our team.
Unauthorised Entry into Lands
Unauthorised entry into aboriginal lands, or breach of any permit regulations result in breach of the standard Terms and Conditions is ...
Overhead, Undercarriage or Water Damage
Any damage to overhead, under-carriage, or damage caused by water is not covered by any damage liabilities and are the responsibility ...
Damage caused by an Animal
Any damage sustained to a vehicle as a result of a collision with an animal in remote areas between sunset and ...
I’ve noticed damage on the vehicle after I’ve left the location – what do I do?
You have 1 hour after vehicle pickup from our location to let us know if we’ve both missed anything upon pick-up. ...
What if I break down or need help?
Call our Roadside Assistance number – we provide access to Roadside Assistance for all customers. If your breakdown is caused by ...
What do I do if I have an accident?
If you are involved in an accident let your team know and if necessary, call Roadside Assistance, the police in case ...
If I am involved in a Third-Party party accident, will I get a refund of the Damage Liability Fee if I am not at fault?
If you’re involved in a Third-Party claim, we usually take payment for your Damage Liability Fee. If you’ve assisted us with ...
Do I need to pay a Damage Liability Fee if I get involved in an accident/incident?
If there is damage, theft of the vehicle or Third-Party Loss for each separate accident or theft, you must pay up ...
